Case Description

In order to realize the standardization and high efficiency of the production of hotpot base, a famous hotpot brand with many chain stores across the country decided to upgrade the conveying equipment of its base production plant. The hot pot base has the characteristics of high viscosity and complex composition (including grease, chili pepper, spice particles, etc.), and the traditional conveying pumps are often clogged in the conveying process, material residue and unstable flow, which seriously affects the production efficiency and product quality consistency. The enterprise through participation in food industry equipment exhibitions, consulting industry veterans and seek advice in the professional food equipment forum, screened out a number of potential cooperation possibilities of the pump supplier.

Solution

After understanding the pain point of the enterprise, our company recommended Rotary Lobe Pump designed for complex material conveying. During the field test in the customer's factory, our Rotary Lobe Pump showed excellent performance. Its large-diameter, non-clogging rotor structure can easily cope with the larger particles of spices and chili pepper pieces in the hot pot base, ensuring smooth material conveying and avoiding the clogging phenomenon. Meanwhile, the special sealing design effectively prevents the leakage of high-fat hot pot base and ensures the hygiene of the production environment. In addition, the precise flow control system makes the conveying process stable and pulsation-free. Whether it is mixing and conveying all kinds of raw materials before frying or canning and conveying the finished base after frying, the flow rate can be precisely controlled, which meets the strict requirements of different production processes.

After several rounds of in-depth technical exchanges and business negotiations, the two sides reached a cooperation agreement, the hot pot enterprise purchased 6 sets of Bonve high-performance Rotary Lobe Pump. This type of Rotary Lobe Pump can flexibly adjust the conveying speed according to the production requirements of different batches of hotpot base. The pump body is made of food-grade 304 stainless steel, which meets the strict food hygiene standards and guarantees the safety of the hotpot base in the conveying process.

We are honored to be the equipment supplier of this famous hotpot brand. After the contract was signed, our company quickly organized the production and strictly controlled each production process to ensure that the quality of the product meets the highest standards. When delivering the products, our company dispatched a professional technical team to the customer's factory to assist in completing the installation and commissioning of the equipment, and provided comprehensive and systematic training for the customer's operators and maintenance personnel, which covered the equipment operation specifications, daily maintenance points, and common troubleshooting methods. At the same time, our company also established a perfect after-sales service system, commitment to regular visits to customers, timely response to customers in the use of equipment encountered in the process of the problem, to provide customers with a full range of technical support, to ensure that the Rotary Lobe Pump in the production process of hot pot seasoning continued to operate stably, to help the hot pot enterprise to further improve production efficiency and product quality, to consolidate its position as a leader in the market of hot pot.